Luisa A Utg
map-marker Miami, Florida

Where is my order

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I haven't received any information about my order. I placed my order 5 days ago and haven't received any emails .
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Aisha M Emr

Didn’t receive my product I paid for it has been two damn weeks

So I bought an instyler rotating iron two weeks ago and I still havent received my item yet. I emailed costumer service a week ago and they told me it would take awhile and be delayed. So three weeks later I still havent received by items and its almost been a month. I have never waited this long to get an item Im furious.
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Loss:
$53

Preferred solution: Deliver product or service ordered

Tanika J Lrq

My package has not been shipped

I placed my order on May 18, 2020. The order # is EC21482. My order has not shipped and it is taking too long. If it is not shipped my Monday i was to cancel my order.
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Loss:
$160

Preferred solution: My items or my refund!

User's recommendation: send orders is decent timing!

Anonymous
map-marker Saint Petersburg, Florida

Return

I would like to send back my InStyler I dont like it please give me a refund Natalie Fiore 570-357-****
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Kahlan Ygy
map-marker Bridgewater Township, New Jersey

Never received return label they said they'd send

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No reply to my call
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Elise V Dew
map-marker Devonport, Tasmania

Warranty claim

I’ve used the InStyler once and switched the power button off and it was not lit up but as I hadn’t unplugged it when I came back many hours later it was hot and still on with the power button still not illuminated. I unplugged it and the next day it was not operating no heat not turning on at the button but intermittently trying to turn without it closed and no heat what so ever
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Preferred solution: Let the company propose a solution

Paula A Afa

I purchased the Instyler when they first came out and I love them I have not used anything else, I was using the instyler when a fire spark came out of the inner bending part the model # is IS1001

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I purchased the Instyler when they first came out and I love them I have not used anything else,...
I purchased the Instyler when they first came out and I love them I have not used... - Image 2
I purchased the Instyler when they first came out and I love them I have not used... - Image 3
I also have a red one the cord has a short in it when I turn it it turns off model number on that one is IS1001.1, so I bought another Instyler and I don’t like it. My first one has a lifetime Guaranteed on it
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Loss:
$159
Pros:
  • How it softens my hair
  • Took frizz out
  • Ease of using
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

Anonymous
map-marker Houston, Texas

Where is my order

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Haven't received anything not a confirmation or a product. I will be calling my bank soon
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User's recommendation: Buy at store idk I haven't received it

Anonymous
map-marker Houston, Texas

Where is my order

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I'm very frustrated. I should have bought the 4th like i bought the other 3 at the store
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User's recommendation: Buy at store idk I haven't received it

Sheryl R Ruo

Don't purchase

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I received an InStyler many years ago when they were new on the market and I was well pleased with the product. About 3 years ago my InStyler began malfunctioning, constantly turning off during use, so I threw it away and purchased another one.

The new one pulled my hair during use so I thought maybe that one was faulty and I bought another one. If the original hadn't done such a great job I wouldn't have invested more money in buying another one. The last one I purchased was the InStyler Max wet to dry one and it was also pulling my hair. I am not sure if it was pulling because the bristles were somehow causing my hair to tangle or if the spinning barrel and stationery plate didn't allow enough space in between for your hair.

Anyways, while I was using it, it was like it had a power surge and FRIED my hair.

I was lucky that it was toward the back of my head. I am finally done with In Stylers!

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Cons:
  • Pulls your hair
Donna M Foc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return issues!!!!

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I have to return an order They give a deadline when you can return The biggest problem they will not except package unless you get codes from them I can't get them to return E-mail the phone is answering machine no call back How to do you get to send back PLEASE any help
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Loss:
$109
Cons:
  • Lack of customer service
  • Suspicious dealing on website and with customer service
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Lindley Qof

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hialeah, Florida

Return of instyler

I don't like the products and I need a way to return the products and get my money back
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Anonymous
map-marker San Leandro, California

Product questions I not buy this product

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I have purchased two of the same hairstyler The bristles break off and the button to change it from a brush/ curling iron does not work I would love this product if it were worth the money and lasted longer than a month before starting to break down. I thought the first one was a fluke, and loved it enough to buy another and the same thing happened again. I called the company and they wanted info from the sale I no longer had. They did not care about the inferiority of their product.
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Kathleen D Orb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No customer service.

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called customer service five times each time they would the phone will ring and after a while someone will pick it up and hang up on me. . Tried sending a note.- no response. Didl try to leave a voicemail message on the 6th phone call and was cut short so I don't know if I'll ever hear back from them. I would not recommend this customer service.
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Loss:
$50
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Asha N Mkv
map-marker Alappuzha, Kerala

Have not received my packages

Can I have your contact No please, I am fed up of this updates, I have not received my order No.3393
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Loss:
$950

Preferred solution: Full refund

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