I made a previous complaint but to no avail. I have put comments on their web site Pages social media nothing. InStyler charged me an additional $6 for an upgrade that I did not request and when the product came it said congratulations you have received a free upgrade...Read more
I got on the instyler website to check out the "limited offer of 2 for $14.99". Of course after you start entering your info you find out that they are charging you $14.99 to use the three payment option. If you pay for the whole thing upfront then they won't charge...Read more
I didn't like
- Suspicious dealing on website and with customer service
While getting ready for work, i had the instyler heating up. All of a sudden a loud bang and a flash, and thank god it tripped the circuit and didnt cause a fire. I ordered a new one, because i really love it, but it then occurred to me that it could have blown up...Read more
Instyler - Plastic ring has melted and is tearing out hair
The silver ring that is now plastic, used to be metal has melted become brittle and is tearing my hair out. Just called customer service number that says they are open till 5 p.m. Pacific time it is 5 p.m. Eastern Standard Time and the phone call hangs up after that message is read
Instyler - Horrible Burn
On June 11th of 2017, I was using the instyler it fell while I was trying to grab something and burn my leg pretty badly . Now I can't wear certain shorts or skirts without it showing. I honestly feel like it gets way to hot for someone hair.So use at your own risk . The safe guard should already come attach to the instyler soon as you open the box.
Instyler - The black brushes are falling out it's terrible?
Every since I had this the little black brushes are falling out please help me??
Instyler - To mad
I'm in the middle of doin my hair then I heard a pop sound with a little flash and a burnt smell....can I trade mine in for a new one....
I loved the InStyler the first few weeks I had it, made my hair straight and shiny and took about 7 minutes for my whole head. Now 3 weeks later it doesn't straighten my hair on one pass so turned it up to high setting now hair looks very dry and frizzy. Have to run it...Read more
- Hair was straight and shiny at first
I didn't like
- Hair looks fried and messy
i ordered the tulip instyler on a trial period i was charged $24 dollars for the trial period. i was told if i dont like it i can return it no proble, well the items came with no return label! which is retarded then when i tried calling them to get information on how...Read more
I purchased a instyler in July of 2015, the bristols fell out of the brush part, so in December of 2015 I sent the instyler back to the company for replacement , while waiting for the return of a new one I went and purchased another new instyler. Now the one I...Read more
Howard City, Michigan
- Ease of using
- Way it made my hair style
I didn't like
- Returning a defective product that replaced a defective product
I ordered the Instyler and was told it would be 39.99 x 3 payments. They charged me $6.00 more per payment with no explanation. When I called them the representative said I had selected the "upgraded version" which would explain the additional amount. WITH HIM ON THE...Read more
HI i recently purchased the instyler max, as i was letting it heat up to full capacity i had it sitting on the so called heat pad and lucky i was sitting right next to it because i could smell this burning smell and it had started to scorch the surface it was sitting...Read more
- How it softens my hair
- Took frizz out
I didn't like
- Heating pad not sufficent
I purchased the Instyler, turned it on to the high setting. IT BURNED MY HAIR TO A CRISP! LOOKED LIKE A BRILLO PAD! I called to return it and the rep told me to try the low setting and I did. IT STILL BURNED MY HAIR TO A CRISP! The second time, I took photos!...Read more
I will say at first I was sceptacle about buying the Instyler Max. I have spent hundreds on hair tools. I bought mine from Ulta. I will never buy certain products online again. Anyway, I tried it on day old dry hair first. Not much product in my hair but didn't work...Read more
Do you have something to say about Instyler? What happened? What can we help you with?