Instyler Reviews

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I wanted an In styler for a long time.Im african american and the commercial looked liked it could do wonders for your hair.I would like to here from people of ethnic background to see how well it worked for them becouse to tell you the truth after hearing all of this...
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38 comments
#1965983

"I"m too hot right now but will get back soon

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ID
#221748 Review #221748 is a subjective opinion of poster.
Location
Indianapolis, Indiana

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Verified Reviewer
New Reviewer

Faulty product

Already owned 2 previously. Daughter misplaced them. New one, the roller was on backwards. It rolls up instead of down.

User's recommendation: No response to complaint from instyler. Sad because I love the product.

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ID
#2847946 Review #2847946 is a subjective opinion of poster.
Pros
  • Love the shine and lift
  • Great curls
  • Took frizz out
Cons
  • Faulty product
Loss
$119
Preferred solution
Let the company propose a solution

False advertisement

I ordered the product a month ago and paid for 2-day shipping. Have not heard anything and can not talk to a human on their phones. No tracking # or anything, but my money was taken out of my account 15 minutes after I ordered it. I'm going to have to dispute the transaction and go through a lot of trouble to recoup my loss.

User's recommendation: Buyer Beware.

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ID
#2665901 Review #2665901 is a subjective opinion of poster.
Location
Spartanburg, South Carolina

False Advertisement

I ordered my instyler a month ago and paid for 2-day shipping, I have not received anything and can't talk to a human on their phones. NO tracking # or anything. My money was taken out of my account 15 minutes after I ordered it. I'm going to have to dispute the transaction and go through a lot of trouble to recoup my loss. BUYER BEWARE

User's recommendation: BUYER BEWARE.

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ID
#2665892 Review #2665892 is a subjective opinion of poster.
Location
Spartanburg, South Carolina

DID NOT GET MY ORDER

I ordered an instyler product and they gave me a tracking number that does NOT EXIST!!!!! Where is my order?????
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ID
#2630687 Review #2630687 is a subjective opinion of poster.
Location
Union City, New Jersey
New Reviewer

My iron no working good

It's been a month since I bought the iron I have always used with you, the one that is rotating, but the truth is that I have used this one that I bought three times and I don't feel that it heats up well and my hair is fluffy and not totally straight I want to know if I can change it I feel sad to know It was not what I expected and I tried to send several emails with you and I still do not receive a response
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ID
#2532515 Review #2532515 is a subjective opinion of poster.
Cons
  • Returning a defective product that replaced a defective product
Loss
$125
Preferred solution
change the iron for another I need one that leaves my hair straight
New Reviewer

Year unknown of purchase

The phone number only a busy / type signal. I just wanted to know when it was purchased. No complaint

User's recommendation: Mine has lasted over 20 years.

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ID
#2519215 Review #2519215 is a subjective opinion of poster.
Location
Sanford, North Carolina

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Verified Reviewer
New Reviewer

Instyler is a fraud

Buyer Beware!!! Do Not order from the Instyler company. They sent me the wrong size barrel and I jumped through all the hoops to return it as they instructed. Its been 3 months and no refund or communication. They plan on just keeping my $101 and keeping the item I returned. I will have to go through the BBB to get any help. Customer service is a joke with only one extention and no one here to answer or return emails.

User's recommendation: Don’t Buy From Instyler - Buyer Beware.

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ID
#2452312 Review #2452312 is a subjective opinion of poster.
Pros
  • Buyer beware
Cons
  • Horrible customer service
  • Company is a fraud
  • No response after 10 or more requests
Loss
$101
Preferred solution
Full refund

My instylers are lossing their brisles.. this is my 3rd instyler.

This is my 3rd or 4th Instyler. While I love the product and have been one of the first buyers... for the money... they last just long enough to be out of warranty. The brisles start falling out... I have about one inch of nothing... in the middle of the tool! This upsets me to no end. They are not inexpensive. Any suggestions as to how to help me resolve this issue?
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ID
#2450512 Review #2450512 is a subjective opinion of poster.
Location
Waukesha, Wisconsin

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Verified Reviewer
New Reviewer

Recieved wrong item

Update by user Feb 22, 2021

Not resolved

Update by user Feb 22, 2021

Not resolved.

Original review posted by user Feb 22, 2021
I have been trying to return buy 1, get one free, but I am not having any luck. The # is EC410** * */4 Barr This is not what I ordered. All I want a postage paid label to return.

User's recommendation: Provide better customer service.

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ID
#2430839 Review #2430839 is a subjective opinion of poster.
Loss
$99
Preferred solution
Full refund

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Verified Reviewer
New Reviewer
I have left several voicemails and sent SEVERAL e-mails. I made two orders. The first one, I ordered the wrong item. I want to return it for a full refund. I have sent SEVERAL requests and no one has reached back out to me! This has been going on since February 6,...
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ID
#2430496 Review #2430496 is a subjective opinion of poster.
Cons
  • Poor customer service
Loss
$200
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No tracking...no package

Ordered a curling iron...they took payment then nothing for weeks.... still hoping....buy from Amazon at least their customer service responds........... Thanks for listening

User's recommendation: Buy from Amazon.

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ID
#2430292 Review #2430292 is a subjective opinion of poster.
Product
Instyler Max Rotating Iron
Loss
$70
Preferred solution
Deliver product or service ordered

Need to talk to a customer service rep.

Nobody answered the phone.. Do you have a phone number that I can call to speak to a Customer service representative
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ID
#2426961 Review #2426961 is a subjective opinion of poster.
Location
Grosse Pointe, Michigan

My styler is damaged

they never answered my call or my emails. Contacted their social media pages, also were not of any help.

User's recommendation: don't waste your money on their products.

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ID
#2417928 Review #2417928 is a subjective opinion of poster.
Location
Niles, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I would like to know about my order

I placed an order on February 02, 2021 and havent received my product. I want to know how long more for me to receive it?? It was the wet to dry one. I want my product or my money back.
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ID
#2416987 Review #2416987 is a subjective opinion of poster.
Pros
  • I have never rereived item so i cant say
Cons
  • Not receiving my item but payed for it
Loss
$99
Preferred solution
Deliver product or service ordered
New Reviewer

Only sent one; deal offered was for two

I made several phone calls and said I would take any color since the person I finally got on the phone said red was back ordered. Still I never received any color as substitute. I made the purchase in 3rd week of December, almost two months ago

User's recommendation: withhold payment until both are delivered.

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ID
#2414734 Review #2414734 is a subjective opinion of poster.
Product
Instyler Rotating Iron
Pros
  • Never received it and they kept money
Loss
$50
Preferred solution
Deliver product or service ordered

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